Shipping policy
1. SHIPPING INFORMATION
1.1 All delivery charges quoted on our website apply to Mainland UK only. This excludes the Scottish Highlands, Northern Ireland, Isle of Man, Channel Islands, and other non-mainland areas.
1.2 If you require delivery to a non-mainland UK address, a delivery surcharge will apply. You are responsible for confirming any additional delivery charges prior to placing your order.
Please contact us with your full delivery postcode before purchasing to receive a confirmed delivery quote.
1.3 We do not deliver to:
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P.O. Boxes
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BFPO / APO / FPO addresses
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Military mailboxes
1.4 Items will be dispatched within 24–48 working hours of cleared payment being received. Please note this excludes weekends and UK public holidays.
1.5 Larger items may be shipped via a specialist courier service. In such cases:
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Couriers may only attempt delivery once
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If no one is available to receive the delivery, the item will be returned to us
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A re-delivery charge will apply (approx. £75 for large items), regardless of whether the original shipping was free
A valid contact number must be provided during checkout to prevent delivery issues.